Melbourne wide ยท same-day service*
Carpet Stain & Pet Odour Removal Melbourne
Carpet stain removal and pet odour treatment across Melbourne: urine, wine, coffee, blood, ink and flea treatment. Included with every clean.
Takes 2 minutes · reply within 60 min, Monday to Saturday, 7am to 7pm
Masters of Steam and Dry Cleaning treats carpet, couch and mattress stains across Melbourne as part of every clean, at no extra charge for ordinary spills. Pet urine, red wine, coffee, blood, ink, makeup and food are all treatable; the result depends on what the stain is, how long it has been there and what has already been tried on it. Call 1300 841 383 and describe the stain and we will tell you honestly what to expect.
- Price Fixed quote before we start
- Drying Dry in 1 to 3 hours
- Hours Monday to Saturday, 7am to 7pm
- Book 1300 841 383
What we can remove
| Stain | What works | Outlook |
|---|---|---|
| Pet urine | Enzyme treatment plus hot water extraction; underlay treatment if soaked through | Odour removed in almost all cases; old yellowing may remain faintly |
| Red wine, cordial, juice | Reducing agent, then extraction | Usually removed completely if not heat-set |
| Coffee and tea | Tannin remover, then extraction | Usually removed; old stains lighten |
| Blood and vomit | Enzyme and oxidiser, sanitised | Removed while fresh; older stains lighten |
| Grease, oil, makeup | Solvent spotter, then extraction | Usually removed |
| Ink, dye, nail polish | Specialist solvent | Variable; we test a hidden patch first |
| Bleach or sun fading | Not a stain: colour is gone | Cannot be cleaned; can be dyed or patched |
The single most useful thing you can do before we arrive is blot, never rub, and avoid supermarket stain removers. Many of them set the stain or bleach the fibre, and a stain that has been heat-treated by a home steam machine is the hardest kind to shift.
Pet urine and odour treatment
Urine soaks through the pile into the underlay and sometimes the floor beneath. Cleaning the surface alone leaves the smell to return on humid days. We find affected areas with a UV light, treat them with an enzyme solution that breaks down uric acid, then extract. Where the underlay is saturated we treat it directly. Flea treatment is available as an add-on for end-of-lease cleans and homes with pets.
Couch, rug and mattress stains
The same treatments apply to fabric couches, rugs and mattresses. Fabric type matters more here: we test a hidden patch on velvet, linen and viscose before treating. See couch cleaning, rug cleaning and mattress cleaning.
What it costs
Everyday stains and deodorising are included in the price of a room or seat clean. Specialist treatments such as pet urine underlay treatment, flea treatment and dye or ink removal are quoted first, so there are no surprises on the day.
Book stain removal
Call 1300 841 383 Monday to Saturday, 7am to 7pm. If you can, send a photo of the stain through the quote form and we will price it before we come out.
FAQs
Can you remove old pet urine stains from carpet?
The odour, almost always. The yellow staining can usually be reduced a great deal but on light carpet an old, repeated stain may leave a faint mark.
Does carpet cleaning remove the smell of dog or cat?
Yes, when the source is treated. We locate the spots with UV light and use an enzyme treatment rather than masking the smell with fragrance.
Is stain removal included in carpet cleaning?
Ordinary spills and deodorising are included in every clean. Pet urine underlay treatment, flea treatment and dye removal are quoted separately.
Areas we service
Where we work
8 regions and 344 suburbs across metropolitan Melbourne, with no travel charge inside the metro area. Each region has its own page covering the housing there and the cleaning it usually needs. See the full list of suburbs.
Western Suburbs
Wyndham, Melton and outer Brimbank
Mostly estates built since 2000: builder-grade carpet, end-of-lease cleans and pet stains in family homes, with older brick around Sunshine and St Albans.
52 suburbsInner West
Maribyrnong and Hobsons Bay
Older weatherboard and brick homes, many mid-renovation, plus apartments along the river and rail lines. Wool carpet and rugs are common in period houses.
22 suburbsNorth-West
Moonee Valley and Hume
Established brick homes around Essendon and Moonee Ponds, the airport-corridor rental belt, and the newest estates in Craigieburn, Mickleham and Sunbury.
39 suburbsNorthern Suburbs
Merri-bek, Darebin, Whittlesea, Banyule and Nillumbik
Post-war brick veneer through the middle ring, apartments along the tram lines, and new estates past South Morang out to Mernda and Wollert.
40 suburbsInner Melbourne
City of Melbourne, Yarra, Port Phillip and Stonnington
Apartments, terraces and converted warehouses. Lift bookings, parking and building access decide how the job is done, so portable machines are the norm.
24 suburbsEastern Suburbs
Boroondara, Manningham, Whitehorse, Maroondah, Knox and Monash
Period homes and larger renovations in Kew, Hawthorn and Camberwell; family brick homes and units through Box Hill, Glen Waverley and Ringwood out to the Knox foothills.
67 suburbsSouth-Eastern Suburbs
Greater Dandenong, Casey, Cardinia, Frankston and inland Kingston
A mix of established brick homes and the fastest-growing estates in Melbourne out through Berwick, Cranbourne and Clyde. Plenty of end-of-lease and new-home cleans.
50 suburbsBayside and Inner South
Bayside, Glen Eira, southern Stonnington and coastal Kingston
Sand, salt air and humidity along the bay from St Kilda to Chelsea, period homes with wool carpet in Brighton and Malvern, and apartments through Elwood and Caulfield.
50 suburbs
Guides from our cleaners
Get your carpets cleaned this week
Same-day slots most days*. Fixed quote on the phone, no travel charge anywhere in metropolitan Melbourne.